Global Customer Experience Management Market Size, Share, Trends & Forecast 2019-2025

Customer Experience Management (CEM) market is expected to register significant growth over the forecast period. CEM focuses on creating a differentiated experience at various touchpoints that the customer chooses to interact with the company. The growing traction of cloud-based customer experience management among various companies has surged the growth of customer experience management market. The key factor propelling the growth of the CEM market is the increasing focus of various organizations to retain their customers by providing enhanced customer experience across various channels. Customer experience management enables the organizations to strengthen brand presence, increase customer loyalty and reduce customer churn, thus, resulting in the market growth of the market.

A full report description of Global Customer Experience Management Market at https://www.omrglobal.com/industry-reports/customer-experience-management-cem-market

Recent Developments 
  •          In May 2019, Medallia Inc., customer experience management service provider, has announced to acquire Strikedeck, an advanced platform enabling companies to drive customer success (CS). The acquisition provides the company to expand its product portfolio in B2B customer experience management. The companies will provide information such as renewals of account, product adoption, and usage, subscriptions, billing along with other information to the client.
  •          In January 2019, SAP SE has acquired Qualtrics International Inc., customer experience management software provider. The acquisitions provide the company to expand its product portfolio and to extend its geographical outreach. 
The Report Covers 
  •          Market value data analysis of 2018 and forecast to 2025.
  •          Annualized market revenues ($ million) for each market segment.
  •          Country-wise analysis of major geographical regions.
  •          Key companies operating in the global CEM market. Based on the availability of data, information related to pipeline products, and relevant news is also available in the report.
  •          Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
  •          Analysis of market-entry and market expansion strategies.
  •          Competitive strategies by identifying ‘who-stands-where’ in the market. 
Request a Free Report on Sample of Global Customer Experience Management Market at @ https://www.omrglobal.com/request-sample/customer-experience-management-cem-market 

Global Customer Experience Management Market Segmentation

By Deployment 
  •          On-Premise Deployment
  •          On-Demand Deployment
By End-User 
  •          Telecom & IT
  •          Energy and utilities
  •          Manufacturing
  •          Healthcare
  •          BFSI
  •          Other (Retail) 
REGIONAL ANALYSIS

North America 
  •          US
  •          Canada
Europe 
  •          UK
  •          Germany
  •          Italy
  •          Spain
  •          France
  •          Rest of Europe
Asia-Pacific 
  •          China
  •          India
  •          Japan
  •          Rest of Asia-Pacific
Rest of the World 

COMPANY PROFILES 
  •          Adobe System, Inc.
  •          Avaya, Inc.
  •          CA Technologies, Inc.
  •          Clarabridge, Inc.
  •          Freshworks, Inc.
  •          Genesys Telecommunications Laboratories, Inc.
  •          IBM Corp.
  •          Medallia, Inc.
  •          NICE Systems, Inc.
  •          Nokia Corp.
  •          OpenText Corp.
  •          Oracle Corp.
  •          Qualtrics
  •          SAP SE
  •          SAS Institute, Inc.
  •          SDL PLC
  •          Sitecore Holding II A/S
  •          Tech Mahindra, Ltd.
  •          Verint System, Inc.
  •          Zendesk, Inc. 
For More Customized Data, Request for Report Customization @ https://www.omrglobal.com/report-customization/customer-experience-management-cem-market 

About Orion Market Research 

Orion Market Research (OMR) is a market research and consulting company known for its crisp and concise reports. The company is equipped with an experienced team of analysts and consultants. OMR offers quality syndicated research reports, customized research reports, consulting and other research-based services. 

For More Information, Visit Orion Market Research 

Media Contact:

Company Name: Orion Market Research
Contact Person: Mr. AnuragTiwari
Contact no: +1 646-755-7667, +91 780-304-0404

Comments

Post a Comment

Popular posts from this blog

Information System Audit Services Market to Witness Robust Expansion by 2028

Information System Audit Services Market research report greatly helps to understand comprehensive profile of ideal customers. It also ascertains the market size for your business. Understanding of customers has great significance in the business expansion as it allows making right investment in the product development and launch. Making more informed decision is easy with this market research report. Identifying right business opportunities and maintaining customer-centric approach is easy with this market research report. It also enables to stay on the top of market trends and helps to reduce business risks. Information System Audit Services Market study report provides best solutions to deal with upcoming challenges. Market research serves as a valuable tool to stay up on current trends and know forthcoming competitive scenario for the estimation period 2022-2028. Get Sample Copy of this Report at   https://orionmarketreports.com/request-sample/?id=217315 Information System Audit Se
Read more

Impact of COVID-19 on Italy Ventilator Industry Share, Trends and Forecast to 2025

As the whole world is fighting against COVID-19, the demand for ventilators has emerged significantly in healthcare facilities. Ventilators are mechanical breathing devices that are used to blow oxygen and air into the lungs. These devices are important for delivering care to people suffering from lung failure, which is one of the complications among patients with severe COVID-19. Italy is among one of the nation’s requiring a significant number of ventilators amid COVID-19 to help patients breathe easier.  A full report description of  Impact of COVID-19 on Italy Ventilator Industry  https://www.omrglobal.com/industry-reports/impact-of-covid-19-on-italy-ventilator-industry   The global spread of coronavirus has put ventilator manufacturers under pressure to ramp up production. Due to the epidemic, the supply of essential components has disrupted, which include valves, hoses, and motors. In addition, most of the electronic products come from China which is further disrupting
Read more

North American Electric Vehicle Charger Market Growth, Size, Share, Industry Report and Forecast to 2019-2025

North American electric vehicle charger market is forecast to grow at a considerable growth rate over the forecast period, 2019-2025. Some of the major factors for the growth of the market include rising electric vehicle market, cohesive government regulations for electric vehicles & its charging infrastructure and significant investment from the government and private companies in developing charging infrastructure in the region. High average cost of the IC engine-based automobile is another major factor for the growth of the market. Some of the major electric vehicle companies working in the region include BMW AG, Audi AG, Ford Motors Co., Jaguar Land Rover, Tesla, Inc., Volkswagen AG and so on. The companies are expected to invest a considerable amount in developing charging infrastructure in the region. For instance, in May 2019 Volkswagen AG aims to develop 2,000 charging stations under its Electrify America program.   A full Report of North American Electric Vehicle Cha
Read more